This first wisdom tile is about effective communication and listening. What do they have to do with each other? Well that is quite simple. Effective communication is all about interactions. So two-way, always. And that means that listening is crucial and also too often forgotten. By listening you connect to the other person. And that is what it is all about: connection. Listening builds a bridge between you and the other person. So build that bridge first, and then get over it!